PRE-ORDERS: Refer to each product description for order ship estimates. 

SHIPPING:  All ready to ship items please allow 1-5 days before items is shipped. Please allow 7-12 business days before swim items are shipped out with 2-3 day priority shipping. International shipping may take longer. 

RETURNS/ EXCHANGES: Being a small business it’s important to prevent worn returns/exchanges that cannot be resold. Therefore only exchanges or Store credit in the form of a gift card. No full returns. 

DELIVERY CONCERNS: Buyer is responsible for “DELIVERED” packages. Please have a safe place for your packages. 

Please email sales@civerabychalyssa.com or civeraofficial@gmail.com For any questions or concerns.